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    Contact us
    Capitol Hospital
    Pathankot Road (NH-44),
    Near Reru Chowk,
    Jalandhar -144012
    Tel: 84275-84275
    Fax: 0181- 2366667
    Email: info@capitolhospital.com
24/7 HELPLINE 84275-84275

Patient's Guide

Patient's Guide

You need to know few important things before visiting doctor at Capitol

For Appointment

Before Your Appointment

  • Depending upon the reason for your doctor’s visit, the following checklist can help you prepare better.
  • Collect all documents to bring to your consultation.
  • Copies of reports of any laboratory or diagnostics tests or medical history related to your medical problem.
  • List of all current medications taken on a regular basis.
  • Review any special directions from your doctor about diet or medications before your consultation.
  • Ask your friends or relatives to accompany you if you need someone on your way back to home, depending on the type of appointment you are going for.

During Your Appointment

  • Make sure you ask your doctor any questions you have in your mind to enable us to help you in the best possible way by assessing all your needs.

After Your Appointment

What to expect after your appointment:

  • If you need to consult another doctor, check the availability of doctor from OPD Counter.
  • If you need to be hospitalized, we will coordinate admitting arrangements.
For Admissions

We completely understand that you feel anxious at the time of admission and it is normal to feel like it. Don’t feel alone as our entire healthcare team is completely focused on your safety and well-being.

What Paperwork Should You Bring?

Please provide our hospital caregivers:

  • List of all medications, supplements or herbals, including dosages
  • Any physician orders
  • Any preadmission paperwork

What Shouldn’t You Bring?

  • Large sums of money. Please do not keep large sums of money in your room.
  • Jewellery. If you are admitted without advance preparation, ask family members or friends to take home your jewellery.
  • Other valuables. For safety reasons, electronics, laptops, iPods and iPads should not be kept in your possession while in the hospital. Capitol Hospital is not responsible for lost or stolen items.

Ask Questions to your Doctor

You can ask as many questions as you want and we would love answer all so that you stay fully informed about your health. Few questions to ask your doctor are suggested. Depending upon the disease or condition, these may or may not relate to you.

About Symptoms or Diagnosis

  • What is the disease or condition?
  • How serious is my disease or condition and how will it affect my home and work life?
  • What is the short-term and long-term prognosis for my disease or condition?
  • What caused the disease or condition?
  • Is there more than one disease or condition that could be causing my symptoms?
  • Should I be tested for a certain disease or condition?
  • What symptoms should I watch for?
  • How can I be tested for a disease or condition, and what will these tests tell me?
  • What tests will be involved in diagnosing my disease or condition?
  • How safe and accurate are the tests?
  • When will I know the test’s results?
  • Will I need more medical tests?
  • Do I need a follow-up visit and if so, when?
  • Do I need to take precautions to avoid infecting others?
  • How is the disease or condition treated?

About Treatment

  • What are my treatment options?
  • How long will the treatment take?
  • What is the cost of the treatment?
  • Which treatment is most common for my disease or condition?
  • Is there a generic form of my treatment and is it as effective?
  • What side effects can I expect?
  • What risks and benefits are associated with the treatment?
  • What would happen if I didn't have any treatment?
  • What would happen if I delay my treatment?
  • Is there anything I should avoid during treatment
  • What should I do if I have side effects?
  • How will I know if the medication is working?
  • What would I do if I miss a dose of medication?
  • Will my job or lifestyle be affected?
  • What is my short-term and long-term prognosis?

In case of Surgery

  • Why do I need surgery?
  • What surgical procedure are you recommending?
  • Is there more than one way of performing this surgery?
  • Are there alternatives to surgery?
  • How much will surgery cost?
  • What are the benefits of having surgery?
  • What are the risks of having surgery?
  • What if I don't have this surgery?
  • Where can I get a second opinion?
  • What kind of anesthesia will I need?
  • How long will it take me to recover?
  • What are your qualifications?
  • How much experience do you have performing this surgery?
  • How long will I be in the hospital?
Patient Safety

How can you help to promote a safe environment?

You have to take an active role in your care as it will help your doctor, nurse and other healthcare assistants to ensure your well-being. Few tips are suggested for you and your family to safeguard your health and safety.

Tip #1: Do bring your list of medications and mention any allergies you have.

This list should include all over-the-counter medications, home remedies, herbal medications including tea, vitamins and weigh gain or loss products such as shakes, pills or bars. Sometimes they can be dangerous when you take them with other medications.

It is your right to be informed of what medications you are taking, why you are taking them, and their potential side effects. Keep your doctor and nurse be known of any allergies and type of reaction or side effects you have. Be sure to ask questions about the medications you are prescribed during your consultation.

Tip #2: Always ask your doctor to explain what they plan to do before you consent to any procedure

Your clinical assistants should explain you what they plan to do before any procedure. Healthcare workers should tell you what they plan to do before any procedure. You may remind them to wash their hands as it is a crucial step to control spread of infection.

Tip #3: Identify yourself and cross check it

Be sure that your healthcare personnel ask your name and birthdate. Don’t hesitate to check with your healthcare professional if you think he or she is in doubt and has confused you with another patient.

Tip #4: Clear all doubts by asking whatever questions you have in your mind.

It’s your right to question anyone who is involved with your care and get answers to have all information you need.

To be involved in your healthcare you have to:

  • Take active part in all decisions about your treatment
  • Share any special care needs that you have
  • Ask your  family member or friend to accompany you if you are too ill or stressed to convey it yourself
  • Remember you are the focal point of our healthcare team

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